Content/Contact Info
Contact Info
ProA simple block that surfaces your support information at checkout, reducing post-purchase support queries. Supports multi-line content.
Pro plan required. This block is only available on the Pro plan ($99.99/month). Upgrade →
Settings reference
| Setting | Type | Description |
|---|---|---|
| Section title | Text | Heading, e.g. "Need help?". |
| Content | Multi-line text | Phone, email, chat hours, or any contact details. |
How it works
- Renders a support information block inside checkout or on the Thank You page.
- Supports multi-line content for phone, email, or chat hours.
- Reduces post-purchase support queries by surfacing contact info at the right time.
Translations
This block supports translations for every language published in your Shopify store. Open the block editor in the app, click Translations, select a language, and enter your translated text. The correct language is shown to customers automatically based on their storefront language.
Translatable fields
- Section title
- Content
Quick setup
- 1In the app, go to Contact Info → click New and add your support details (phone, email, chat hours, etc.)
- 2Copy the block key shown at the top of the editor
- 3Open Shopify Admin → Themes → Customize → switch preview to Checkout
- 4Click Add block → find "Contact Info" → paste the block key into the Block key field
- 5Click Save and preview your checkout