Checkout ExtensionsDocs
Custom Fields/Surveys & Forms

Surveys & Forms

Pro

A full form builder supporting four question types: radio (multiple choice), NPS (0–10), star rating (1–5), and open-ended text. Supports conditional logic, required fields, and multi-language translations.

Planpro
Available onCheckout, Thank You Page, Order Status Page
Conditions reference
Pro plan required. This block is only available on the Pro plan ($99.99/month). Upgrade →

Settings reference

SettingTypeDescription
Question typeSelectRadio, NPS, star rating, short text, long text, email, phone, dropdown, date, checkbox, or heading.
Question text / LabelTextThe question or label displayed to the customer.
OptionsText listFor radio and checkbox questions — the answer options.
Order attribute keyTextThe key used when saving the response as an order attribute (3–30 chars).
RequiredToggleRequired questions block checkout progression until answered.
Conditional logicConditionsShow or hide a field based on the value of another field.

How it works

  • Build multi-step surveys with the visual form builder in the app.
  • Supports 11 question types: radio, checkbox, NPS, star, short text, long text, email, phone, dropdown, date, and heading.
  • Responses are saved directly as order attributes — no external tool required.
  • Required questions block checkout progression until answered.
  • Conditional logic allows fields to show or hide based on other answers.
  • Full translation support for multi-language stores.

Translations

This block supports translations for every language published in your Shopify store. Open the block editor in the app, click Translations, select a language, and enter your translated text. The correct language is shown to customers automatically based on their storefront language.

Translatable fields
  • Survey title
  • Submit button
  • Question label (per question)
  • Placeholder (per question)
  • Options (per question)

Quick setup

  1. 1In the app, go to Surveys & Forms → click New survey and build your form — add questions, set required fields, and configure conditional logic
  2. 2Copy the survey block key from the survey editor
  3. 3Open Shopify Admin → Themes → Customize → switch preview to Checkout, Thank You Page, or Order Status Page
  4. 4Click Add block → find "Surveys & Forms" → paste the survey key into the Survey block key field
  5. 5Click Save and preview your checkout